VocalLabs
Native desktop app · macOS & Windows

The Vocallabs desktop dialer

Make and receive calls right from your desktop. Live transcripts, AI-powered data collection, and full call history — in a fast, native app that updates itself.

macOS 11.0+ or Windows 10+

Vocallabs Dialer
+91 98765 43210
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Get started in minutes

How it works

01
Sign in

Open the app and verify your phone number with a one-time code. Your account, numbers, and agents sync instantly.

02
Pick a number & agent

Choose which of your numbers to call from, and optionally assign an AI agent to collect structured data during the call.

03
Call & review

Dial out or answer inbound calls. Watch the live transcript, then review the full conversation and collected data in history.

Everything in one window

Built for people who call

A complete softphone with the Vocallabs platform behind it — calling, transcripts, data capture, and history without ever leaving the app.

Native macOS dialer

A real desktop softphone — keypad, contacts, and one-click calling. No browser tab, no Electron.

Inbound calls

Answer calls right from your Mac. A full-screen ring overlay shows who is calling, with a queue when several come in at once.

AI agent data collection

Attach an AI agent to a call and it gathers the structured data you need — captured automatically as you talk.

Live transcripts

See the conversation transcribed in real time, so you can focus on the customer instead of taking notes.

Call history

Every call is saved with its transcript, duration, status, and any data collected — searchable and ready to revisit.

Contacts

Search your contacts and dial in a tap. The number you dial is normalised automatically.

Multiple caller IDs

Pick which of your numbers a call goes out from. Your last choice is remembered for next time.

Availability control

Flip yourself Available or Unavailable for inbound calls right from the header, any time.

Automatic updates

Signed, notarised, and self-updating. New versions install themselves — no manual re-download required.

Start calling from your desktop

Download the Vocallabs Dialer, sign in with your phone number, and you are ready to dial in under a minute.

Available for macOS & Windows

Questions

Frequently asked

Enterprise & Security

Your data security is our top priority. We maintain the highest standards of compliance and security certifications.

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