Native desktop app · macOS & Windows

The Vocallabs desktop dialer

Make and receive calls right from your desktop. Live transcripts, AI-powered data collection, and full call history — in one fast, native app built for people who are on the phone all day.

Download for macOSDownload for Windows

macOS 14+ & Windows 10+ · Apple-notarised .pkg · free with your Vocallabs account

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Get started in minutes

How it works

  1. 01

    Sign in

    Open the app and verify your phone number with a one-time code. Your account, numbers, and agents sync instantly.

  2. 02

    Pick a number & agent

    Choose which of your numbers to call from, and optionally assign an AI agent to collect structured data during the call.

  3. 03

    Call & review

    Dial out or answer inbound calls. Watch the live transcript, then review the full conversation and collected data in history.

What it does

Built for people who call

A complete softphone with the Vocallabs platform behind it — calling, transcripts and data capture, without ever leaving the app.
  1. 01

    A real desktop dialer

    Keypad, contacts, one-click calling — native on macOS and Windows. Not a browser tab pretending to be an app.

  2. 02

    Inbound and outbound

    Dial out, or answer with a full-screen ring overlay that shows who is calling. Several at once queue up so you choose.

  3. 03

    Audio that holds up

    Echo cancellation, an adaptive jitter buffer, and relay for office networks that block direct calls. The customer hears you, not the network.

  4. 04

    Live transcripts

    The conversation transcribed per speaker as it happens, so you can listen instead of taking notes.

  5. 05

    AI data collection

    The fields your campaign needs are filled in from the conversation itself. You correct rather than type.

  6. 06

    Call history

    Every call saved with its transcript, duration, outcome and collected data — searchable and ready to revisit.

  7. 07Coming soon

    Live call copilot

    Suggests the next line to say while the customer’s pause is still open — read from the live transcript, on screen in under a second.

Start calling from your desktop

Download the Vocallabs Dialer, sign in with your phone number, and you are ready to dial in under a minute.

Download for macOSDownload for WindowsRequest early access

macOS 14 or later · Windows 10 or later

Questions

Frequently asked

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Enterprise & Security

Your data security is our top priority. We maintain the highest standards of compliance and security certifications.

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